Pricing

Choose a simple monthly plan that fits your team, with the flexibility to cancel at any time. Every SineCodex subscription keeps your organization's workspace and data isolated. Business and Enterprise plans also include dedicated hosting.

Monthly plans

An active user is an enabled account with access to your workspace. The limit counts accounts, not people signed in at the same time.

* All prices are in Canadian dollars (CAD), plus applicable taxes.

One hour back per person can cover the month. When SineCodex helps your team spend even one less hour per person searching across files, copying details, and keeping data in sync, the value of that time can offset the monthly subscription.

Only users who currently have access count toward your plan limit. If someone no longer needs access, you can deactivate their account without deleting it. They won’t be able to sign in or count toward your plan’s user limit, and you can reactivate them when needed.

Need more than 150 active users? Use SineCodex Support to discuss a plan tailored to your organization.

Keep shaping your workspace

Create and edit modules yourself with the tools included in your subscription. Contact SineCodex Support to confirm the scope and any separate quote for work you ask us to perform.

Optional third-party Assistant services, integrations, professional services, customer infrastructure, or other products supplied outside the SineCodex subscription may have their own charges.

Manage your subscription

Once your SineCodex instance has been created, payments and subscription details can be managed directly from Settings → Licence. For your organization’s security, this area is accessible only to the administrator of your instance.

After Stripe confirms a purchase, renewal, cancellation, or plan change, the updated subscription may take up to 5 minutes to appear in SineCodex.

Start with a 30-day free trial

Request your trial: we review your request and contact you to arrange setup. The 30 days start once registration is complete and your workspace is enabled. No credit card is required.

Explore SineCodex free for 30 days with up to 5 users. There is no long-term commitment, giving your team the time to experience the platform and decide which plan is right for your organization.

To continue using SineCodex after the trial, simply activate a paid subscription. If no subscription is purchased, your trial installation and its data will be permanently deleted at the end of the 30-day trial.

Flexible cancellation and control of your data

You may cancel your subscription at any time. After cancellation, your data will be retained securely for up to 12 months and then deleted automatically. If you prefer, you may request the permanent deletion of all your data as soon as your subscription ends.

Customer support

Use SineCodex Support for account access, questions about SineCodex features, backup and restore tools, and investigation of technical issues affecting the service. If you have any questions, we are here to help.